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Sterling Retiree Billing

 

Effective for January 1, 2020 business, Sterling administers Retiree Billing to employers who offer their retirees the option to continue their health benefits. Sterling will send the bill to the participant, collect their payment and remit the collected premiums to the employer. Sterling offers online payment and monthly auto payment aside from mailing their payments. Late payment reminders are sent out for payments not received by a certain date. Employers can choose payment grace periods.

 

  • Billing, collection and remittance of premiums
  • Access to communication history
  • Custom Letters
  • Online payment and auto pay options
  • Flexible billing rules and grace periods
  • Retiree assistance – reducing retiree contact to the employer
  • 24/7 online access for retirees and employers
  • Annual fees are charged, not PEPM
  • Optional services: Carrier notification, Open Enrollment Support
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Upcoming Webinar

Tue, March 17, 2026 | 10 AM & 1 PM (PST)
Decoding FSA Jargon – Part 2

In this 30-minute session, Sterling Administration will break down how these rules affect fund availability, claim deadlines, and plan administration. The webinar will also highlight important considerations for employers and practical compliance insights for brokers supporting multiple clients.

Register now
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