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Sterling Retiree Billing

 

Effective for January 1, 2020 business, Sterling administers Retiree Billing to employers who offer their retirees the option to continue their health benefits. Sterling will send the bill to the participant, collect their payment and remit the collected premiums to the employer. Sterling offers online payment and monthly auto payment aside from mailing their payments. Late payment reminders are sent out for payments not received by a certain date. Employers can choose payment grace periods.

 

  • Billing, collection and remittance of premiums
  • Access to communication history
  • Custom Letters
  • Online payment and auto pay options
  • Flexible billing rules and grace periods
  • Retiree assistance – reducing retiree contact to the employer
  • 24/7 online access for retirees and employers
  • Annual fees are charged, not PEPM
  • Optional services: Carrier notification, Open Enrollment Support
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Upcoming Webinar

Tue, May 12, 2026 | 10 AM (PST)
Entering Qualifying Events and New Hires in the Sterling Portal/Duration of COBRA

Join us for a practical 30-minute walkthrough of the COBRA entry processes. We’ll highlight where common mistakes occur and how to avoid issues that can affect notices, timelines, and overall administration.

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